Details
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Suggestion
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Resolution: Unresolved
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None
Description
User Problem
When an alert is deduplicated, the only update that can happen is adding notes, or increasing the priority of an alert. Customers may have integration rules and/or policies set up to make other changes (add tags, add responders, add details, etc), but these are lost if the alert is deduplicated.
Suggested Solutions
An option to toggle specific rules/policies to apply to deduplicated alerts, especially for adding responders.
Current Workarounds
None
Attachments
Issue Links
- duplicates
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OPSGENIE-241 As a user I would like alert fields to be updated upon deduplication
- Reviewing