Need auto close solution for archived incidents in slack after a certain time period

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      User Problem

      Use case is the customers incident team wanting some automated cleanup of the slack channels based on OpsGenie incident going to resolved status.

      But don't want to do it right away and don't want it to just be Slack based channel archiver as incident could be open with no activity for a while and they don't want that to archive.

      Suggested Solutions

      Add method that provides a delay for incidents in Incident channels in Slack that have had their Incidents Closed/Resolved and Postmortems Published so the below flow for the incident can be followed:

      incident close + post-mortem published
      wait (5) days
      close incident channel
      done

      Current Workarounds

      Incident team manually has to review older incidents in archived incident channel in slack to close based on their criteria

            Assignee:
            Himanshi Gaba
            Reporter:
            Daniel Pintor (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: