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Type:
Suggestion
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Resolution: Unresolved
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Component/s: REST API - Authentication
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None
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1
Problem Definition
If the Opsgenie integration is not correctly authenticated (username instead of email address), the response message is misleading since it complains about fields not being configured correctly.
responseBody {"errorMessages":[],"errors":{"summary":"Field 'summary' cannot be set. It is not on the appropriate screen, or unknown.","description":"Field 'description' cannot be set. It is not on the appropriate screen, or unknown.","labels":"Field 'labels' cannot be set. It is not on the appropriate screen, or unknown."}}
Suggested Solution
Improve the message by stating that the integration was not authenticated using API tokens