The Action Mapping Feature for Zendesk to Opsgenie updates for Incidents:

The documentation suggests that if we define "If a public reply is added to the ticket in Zendesk, a note is added to the alert in Opsgenie". mapping in "Zendesk -> Opsgenie" Update Section, it will reflect the internal note/public reply to the Opsgenie alert.

The Customer is looking for the same Action Mapping to be available for Incidents as  available for Alerts.

Currently, for this integration, only three actions are available to map under Incidents which are:
1. incident is resolved
2. incident is reopened 
3. incident is closed 

Expected:
The action "a note is added to the Incident" should be available under Action Mapping for Incidents in the Opsgenie Zendesk integration.