Issue Summary

While trying to acknowledge alerts on Zabbix when an alert is acknowledged on Opsgenie, users get error.

Steps to Reproduce

https://github.com/opsgenie/oec-scripts/issues/9 

Expected Results

Zabbix alerts should be acknowledged when an alert is acknowledged on Opsgenie.

Actual Results

The below exception is thrown:

Jan 02 16:31:01 zabbix.arezzo.diennea.lan OpsgenieEdgeConnector[92388]: File "/home/opsgenie/oec/zabbixActionExecutorForZabbix4.py", line 110, in main
Jan 02 16:31:01 zabbix.arezzo.diennea.lan OpsgenieEdgeConnector[92388]: "eventids": queue_message["alert"]["details"]["eventId"],
Jan 02 16:31:01 zabbix.arezzo.diennea.lan OpsgenieEdgeConnector[92388]: KeyError: 'details' 

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available