Details
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Suggestion
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Resolution: Unresolved
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None
Description
User Problem
Overriding a shift can be done by any user in Opsgenie. Depending on the user's account role will determine what permission they have to overriding a shift. But account Users will be able to override the shift with themself.
Suggested Solutions
Add the ability to restrict a user from being able to override shifts. Either add this as a permission option in either custom roles and/or custom team roles.
Use Case
Only allow team admins permission to adding overrides.
https://community.atlassian.com/t5/Opsgenie-questions/Override-disable/qaq-p/2180566#U2187146
Current Workarounds
N/A