Android Opsgenie app sets volume to low after overriding silent mode

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    • Severity 3 - Minor

      Issue Summary

      If you're using the Opsgenie app function to override silent/vibrate mode for notifications, it will turn the volume on, but then set it back to low before silencing the phone again.

      Steps to Reproduce

      1. Give the OG app permissions to ring at full volume.
      2. Set your phone's notification sounds to max volume.
      3. Put your phone on silent or vibrate.
      4. Send a test alert to your user.
      5. The phone should unmute and play the notification sound.
      6. When the phone goes back to silent, check the sound settings.

      Expected Results

      'Ring & notification volume' should be at the max level (where it was initially set).

      Actual Results

      The volume is set to the lowest level.

      Workaround

      None

            Assignee:
            Ozan Şan (Inactive)
            Reporter:
            Brennan Kiely
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              Created:
              Updated:
              Resolved: