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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Component/s: Native Apps - Android
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None
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Severity 3 - Minor
Issue Summary
If you're using the Opsgenie app function to override silent/vibrate mode for notifications, it will turn the volume on, but then set it back to low before silencing the phone again.
Steps to Reproduce
- Give the OG app permissions to ring at full volume.
- Set your phone's notification sounds to max volume.
- Put your phone on silent or vibrate.
- Send a test alert to your user.
- The phone should unmute and play the notification sound.
- When the phone goes back to silent, check the sound settings.
Expected Results
'Ring & notification volume' should be at the max level (where it was initially set).
Actual Results
The volume is set to the lowest level.
Workaround
None