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  1. Atlassian Marketplace
  2. MP-54

Users with Administration access are not able to install the add-ons. They are only able to "Request app"

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    • Severity 2 - Major

      Issue Summary

      Users with Administration access are not able to install the add-ons.

      They instead see "Request App" option. In some cases, they see "Try it free", but when they click on it, the "Request to install" dialog pops up.

      Steps to Reproduce

      On a Jira cloud site, click on Find new apps, Select any app. 

      Expected Results

      Administrators should see the option "Try it free" and clicking on it should proceed to install the add-on

      Actual Results

      Instead of "Try it free", administrators see "Request App" option. Or in the instances where they see "Try it free", clicking on it will open the "Request to install" dialog. 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              47bcb8f328ba Rakshith Rao R
              53a60e6b1e4c Geethanjali R
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                Created:
                Updated:
                Resolved: