Details
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Bug
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Resolution: Timed out
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Medium
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Severity 3 - Minor
Description
Summary
When trying to access the Marketplace Site and start a Free Trial for an add-on in Cloud, it will not allow the user to have it installed once redirected to the instance again.
Steps to Reproduce
- Go to https://marketplace.atlassian.com
- Search for an add-on to be installed
- Click on Free Trial and it will redirect the user to the instance
- The add-on installation process will keep spinning and no results will be retrieved
Expected Results
The add-on installation should give a popup for the user start using it
Actual Results
The installation process keeps spinning.
The below exception is thrown on the console::
Uncaught TypeError: Cannot read property 'subscriptionAnnual' of undefined
at q.getPricingDescription (com.atlassian.upm.atlassian-universal-plugin-manager-plugin:upm-js-libraries.js:1397)
Workaround
(If there is no workaround directly say so)
Instead of going directly to https://marketplace.atlassian.com the user should access the Manage Add-ons page inside the Confluence Administration. Specifically, the Install new Add-ons option (https://example.atlassian.net/wiki/plugins/servlet/upm/marketplace)