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  1. Migration Platform
  2. MIG-989

Some migrated customers have corrupt entries in change history table for status transitions

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    • 9
    • Severity 3 - Minor
    • 3

      Issue Summary

      We fixed an issue where the entry in changeitem table would have null value for the newvalue or oldvalue column for status change entries. This was caused by Jira Cloud Migration Assistant not importing the status ID of statuses deleted on the Server instance.

      The issue was fixed in https://jira.atlassian.com/browse/MIG-935 but the corruption for old entries still exists which causes problems like requestTypeId context parameter not being passed to connect add-ons.

      Steps to Reproduce

      The values are correct now for new migrations as it was fixed in https://jira.atlassian.com/browse/MIG-935.
      But for old customers, corrupt values still exist which cause problems like this -> https://jira.atlassian.com/browse/JSDCLOUD-9788.

      Expected Results

      • There shouldn't be any corrupt entries inside the tables.

      Actual Results

      We can see entries with null value for newvalue or oldvalue column in changeitem for affected old migrated customers.

      Workaround

      We can update the corrupted entries for a single tenant if required.

      Update any missing entry newvalue and oldvalue on the changeitem table with a dummy id or copy correct ids from the corresponding table on the server 

              a21a93068ced aagrawal8 (Inactive)
              nmohan@atlassian.com Nakul Mohan
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                Created:
                Updated:
                Resolved: