During JSM-JCMA export - Group reference could not be found. Check if the group reference: "foo.bar" exists.

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    • 25
    • Minor

      Issue Summary

      It is possible for a certain group to be associated with an “External directory” and when this directory is disabled the group is no longer available accessible in the Jira server instance.

      In such cases if any project entity is associated with such groups, the error mentioned in this ticket would occur.

      Steps to Reproduce

      to be documented.

      Expected Results

      Current proposed solution: Exclude such group references during export.

      Actual Results

      Export errors will occur with the following error in JCMA error log

      2021-xx-xx xx:xx:53.073 ERROR xx project-export Group reference could not be found. Check if the group reference: "xxx.xx.xx" exists. 

      Workaround

      1. Re-enable disabled external directory
      2. Remove occurrences of respective Jira groups

            Assignee:
            Denys Svietikov (Inactive)
            Reporter:
            Keith Pinto (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated:
              Resolved: