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  1. Migration Platform
  2. MIG-833

Trello card attachments imported to Jira fail to load

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Details

    • 9
    • Severity 3 - Minor

    Description

      Issue Summary

      Attachments on Trello cards imported to Jira are not accessible and the file preview is broken

      Steps to Reproduce

      1. Attach a file to a Trello card
      2. From Jira Settings > External System Import > Trello, import the Trello board having the above card
      3. Navigate to the issue that's created from the import and check attachments

      Expected Results

      Users should be able to preview and download the attachment from the issue view

      Actual Results

      The attachment preview is broken and downloaded files/attachments cannot be opened

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        1. Attachment on Trello card.png
          Attachment on Trello card.png
          89 kB
        2. Error message .png
          Error message .png
          87 kB
        3. Issue view.png
          Issue view.png
          26 kB

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            People

              3709e073b0d8 Harshal Mittal (Inactive)
              nvykunta Nagarjuna (Inactive)
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              33 Vote for this issue
              Watchers:
              37 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: