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  1. Migration Platform
  2. MIG-240

JCMA is not migrating issue types' icons

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      Issue Summary

      JCMA is currently not migrating issue types' icons.

      Steps to Reproduce

      1. Create a jira project on server
      2. Create some new issue types and associated them to that project
      3. Change the issue type icons to other options available from JIRA
      4. Migrate the project to Cloud via JCMA

      Expected Results

      The issue types should be migrated with their respective icons.

      Actual Results

      The issue types icons are all defaulted to one in Cloud and not even the default issue types get the correct icon:

      Workaround

      Manually customize the issue type icons in Cloud - Add, edit, and delete an issue type.

        1. image-2020-08-13-19-09-59-468.png
          image-2020-08-13-19-09-59-468.png
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            [MIG-240] JCMA is not migrating issue types' icons

            Blake added a comment -

            We're seeing this as well with the latest JCMA migrating from on-prem to cloud with both standard and custom issue types.

            Blake added a comment - We're seeing this as well with the latest JCMA migrating from on-prem to cloud with both standard and custom issue types.

            Simon Tost [TNG] added a comment -

            Oh, we still keep hitting this, Alan, we still keep hitting this.

            Simon Tost [TNG] added a comment - Oh, we still keep hitting this, Alan, we still keep hitting this.

            Alan Farkas added a comment -

            I just ran into the same issue today after migrating a couple of projects from Jira Server to Jira Cloud using the latest JCMA.

            Alan Farkas added a comment - I just ran into the same issue today after migrating a couple of projects from Jira Server to Jira Cloud using the latest JCMA.

            Stephan Krause added a comment -

            I have also this issue with current Jira Migration plugin

            Stephan Krause added a comment - I have also this issue with current Jira Migration plugin

            Sheral Hewes added a comment -

            Using JCMA version 1.9.17 and is still occurring. 

            Sheral Hewes added a comment - Using JCMA version 1.9.17 and is still occurring. 

            Ashvini Shukla added a comment -

            https://getsupport.atlassian.com/browse/MOVE-130555

             

            Ashvini Shukla added a comment - https://getsupport.atlassian.com/browse/MOVE-130555  

            Ashvini Shukla added a comment -

            https://getsupport.atlassian.com/browse/MOVE-130555

             

            Ashvini Shukla added a comment - https://getsupport.atlassian.com/browse/MOVE-130555  

            Ricardo da Silva added a comment -

            +1 not even system avatars are migrated.. please Atlassian would helpppp us a lot and saveeee so much time

            Ricardo da Silva added a comment - +1 not even system avatars are migrated.. please Atlassian would helpppp us a lot and saveeee so much time

            Gabriel Muller added a comment -

            Agree with @Jenifer, the documentation mentions that "custom issue type icons" will not be migrated, it leads you to believe that the default ones will.

            Gabriel Muller added a comment - Agree with @Jenifer, the documentation mentions that "custom issue type icons" will not be migrated, it leads you to believe that the default ones will.

            Jenifer Kuntz added a comment -

            Andrew
            Reposting Roberts comment. The fact that the documentation says "custom issue type icons" indicates the standard ones would come over.

            I can confirm that this bug is still in effect. If this is not going to be addressed in the near term could it be documented on the page below?

            https://support.atlassian.com/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/

            That way at least expectations are managed properly.

            Jenifer Kuntz added a comment - Andrew Reposting Roberts comment. The fact that the documentation says "custom issue type icons" indicates the standard ones would come over. I can confirm that this bug is still in effect. If this is not going to be addressed in the near term could it be documented on the page below? https://support.atlassian.com/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/ That way at least expectations are managed properly.

              Unassigned Unassigned
              akasper André K. (Inactive)
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              98 Vote for this issue
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                Created:
                Updated: