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Type:
Suggestion
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Resolution: Unresolved
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3
Issue Summary
Jira Service Management request types may be customised with an icon.
JCMA does not currently migrate request type icons.
Steps to Reproduce
- Create a Jira Service Management project on Jira Server
- Create some new request types
- Modify the associated icon by uploading a custom icon image
- Migrate the project to Jira Cloud via JCMA
Expected Results
The request types should be migrated with their respective custom request type icons
Workaround
Manually customize the request type icons in Cloud - Customize the fields of a request type - Customize the fields of your request form or issue view for a request type
- is related to
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MIG-240 JCMA is not migrating issue types' icons
- Future Consideration