[MIG-2212] Customfield in Trash can cause Link Fixing to Fail - Create and track feature requests for Atlassian products.

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Type: Bug
Resolution: Fixed
Priority: High
Fix Version/s: None
Affects Version/s: JCMA - 1.12.22
Component/s: Fixing Broken Links
Labels:
None

Support reference count:
2
Symptom Severity:
Severity 3 - Minor
UIS:
12

Issue Summary

This is reproducible on LMS: Yes

Steps to Reproduce

Setup a custom field value on an jiraissue as Data Center URL
Migrate to cloud
Delete the Customfield migrated to cloud
Run LMS/Product Link Fixes

Expected Results

LMS should ignore customfield in the trash.

Actual Results

This might be caused by a connection issue or problems on our side. Try updating the links again or contact Atlassian support.

Workaround

Reach out to Atlassian support for legacy link fixing via https://confluence.atlassian.com/confkb/legacy-link-fixing-after-a-successful-server-to-cloud-migration-url-links-are-broken-in-the-new-cloud-instance-1271267903.html

mentioned in: Page Failed to load; Page Failed to load; Page Failed to load; Page Failed to load; Page Failed to load; Page Loading...

(1 mentioned in)

Form Name

No work has yet been logged on this issue.

Assignee:: Akshay Gupta

Reporter:: Sumesh Koppantakath

Affected customers:: 1 This affects my team

Watchers:: 5 Start watching this issue

Created:: 12/Mar/2025 11:05 AM

Updated:: 28/Apr/2025 5:13 AM

Resolved:: 21/Apr/2025 6:22 AM