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  1. Migration Platform
  2. MIG-2212

Customfield in Trash can cause Link Fixing to Fail

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • None
    • JCMA - 1.12.22
    • Fixing Broken Links
    • None
    • 2
    • Severity 3 - Minor
    • 12

      Issue Summary

      This is reproducible on LMS: Yes

      Steps to Reproduce

      1. Setup a custom field value on an jiraissue as Data Center URL
      2. Migrate to cloud
      3. Delete the Customfield migrated to cloud
      4. Run LMS/Product Link Fixes

      Expected Results

      LMS should ignore customfield in the trash. 

      Actual Results

      This might be caused by a connection issue or problems on our side. Try updating the links again or contact Atlassian support.

      Workaround

      Reach out to Atlassian support for legacy link fixing via https://confluence.atlassian.com/confkb/legacy-link-fixing-after-a-successful-server-to-cloud-migration-url-links-are-broken-in-the-new-cloud-instance-1271267903.html 

            [MIG-2212] Customfield in Trash can cause Link Fixing to Fail

            Akshay Gupta made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1012016 ]
            Akshay Gupta made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1010883 ]
            Akshay Gupta made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 13 New: 12
            Akshay Gupta made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1009691 ]
            Akshay Gupta made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Akshay Gupta made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1007054 ]
            SET Analytics Bot made changes -
            UIS Original: 12 New: 13
            Akshay Gupta made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1004551 ]
            Marcin Kempa made changes -
            Due Date New: 23/May/2025

              2057381fdc85 Akshay Gupta
              dcef44641fb6 Sumesh Koppantakath
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: