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  1. Migration Platform
  2. MIG-2036

Issues are sometimes rendered as plain text instead of a link after migration

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      Issue Summary

      Following a migration from Jira Server/Data Center to Jira Cloud, issue links do not always render as a smart link.

      Steps to Reproduce

      1. In Jira Data Center, create a new project ABC
      2. Create issue ABC-1
      3. Create issue ABC-2 and in the issue description, add text ABC-1, for example 
        Website is broken, likely related to deployment of ABC-1
      4. Migrate project ABC to Cloud
      5. View issue ABC-2 in Jira Cloud

      Expected Results

      Following a migration, smart links for valid issue keys should be rendered 100% of the time

      Actual Results

      On some occasions, a smart link is not rendered, and ABC-1 appears as plain text.

      This is likely an issue due to a race condition where ABC-1 is not recognised as a valid issue key during migration.

      Workaround

      Contact Atlassian support

            [MIG-2036] Issues are sometimes rendered as plain text instead of a link after migration

            Rananjay Pathania added a comment -

            https://getsupport.atlassian.com/browse/MOVE-1750318 

            Rananjay Pathania added a comment - https://getsupport.atlassian.com/browse/MOVE-1750318  

              Unassigned Unassigned
              887e911e3c81 Jimmy Van
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                Created:
                Updated: