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  1. Jira Platform Cloud
  2. JRACLOUD-78371

Pasting a paragraph or a sentence in the "Multiline Text field" with issue-keys do not render smart links

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Summary:

      The customer imported a few issues in which the Description field had multiline text and those paragraphs also included a few Issue-keys from the same project. However, those issue-keys do not render as links.

      How to Replicate:

      • Have a Wiki Style Renderer enabled on the "Description" field.
      • Type a paragraph or couple of lines and in between those include a few issue-keys from the site or the same project.
      • Click on SAVE

      Expected Result:

      The Issue Keys need to render as smart links or URLs in the description field when pasted along with other text.

      Actual Result:

      The Issue keys do not get rendered into smart links or URLs. The trigger to resolve them to smart links doesn't work when pasting the content in the Description field.

      Workaround:

      • The Issue-key rendering happens when there is a key event triggered by the "Space" or "Enter" key. Only when you place a cursor at the immediate right on the issue-key and press one of the above keys on the keyboard the issue-keys are detected and resolved to smart links.
      • This can surely work for a few imported tickets or one of the tickets that a user is editing. However, performing these edits on every ticket throughout the site would be difficult.

      Uploading the above behavior in this ticket for reference.

            [JRACLOUD-78371] Pasting a paragraph or a sentence in the "Multiline Text field" with issue-keys do not render smart links

            Atlassian Update - February 11, 2025

            Hi everyone,

            Thank you for bringing this suggestion to our attention. As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritise and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.

            Unfortunately, as a result of inactivity for an extended period of time, this suggestion didn’t make it to the roadmap and we are closing it.

            While this issue has been closed, our Product Managers continue to look at requests on jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.

            Thank you again for providing valuable feedback to our team - Jira Cloud Product Management

            Matthew Hunter added a comment - Atlassian Update - February 11, 2025 Hi everyone, Thank you for bringing this suggestion to our attention. As explained in our new feature policy , there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritise and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order. Unfortunately, as a result of inactivity for an extended period of time, this suggestion didn’t make it to the roadmap and we are closing it. While this issue has been closed, our Product Managers continue to look at requests on jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket. Thank you again for providing valuable feedback to our team - Jira Cloud Product Management

              Unassigned Unassigned
              1846b5d55690 Vaibhav Revankar
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                Created:
                Updated:
                Resolved: