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  1. Jira Cloud
  2. JRACLOUD-78371

Pasting a paragraph or a sentence in the "Multiline Text field" with issue-keys do not render smart links

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    Description

      Summary:

      The customer imported a few issues in which the Description field had multiline text and those paragraphs also included a few Issue-keys from the same project. However, those issue-keys do not render as links.

      How to Replicate:

      • Have a Wiki Style Renderer enabled on the "Description" field.
      • Type a paragraph or couple of lines and in between those include a few issue-keys from the site or the same project.
      • Click on SAVE

      Expected Result:

      The Issue Keys need to render as smart links or URLs in the description field when pasted along with other text.

      Actual Result:

      The Issue keys do not get rendered into smart links or URLs. The trigger to resolve them to smart links doesn't work when pasting the content in the Description field.

      Workaround:

      • The Issue-key rendering happens when there is a key event triggered by the "Space" or "Enter" key. Only when you place a cursor at the immediate right on the issue-key and press one of the above keys on the keyboard the issue-keys are detected and resolved to smart links.
      • This can surely work for a few imported tickets or one of the tickets that a user is editing. However, performing these edits on every ticket throughout the site would be difficult.

      Uploading the above behavior in this ticket for reference.

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              Unassigned Unassigned
              1846b5d55690 Vaibhav Revankar
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              Dates

                Created:
                Updated: