Uploaded image for project: 'Migration Platform'
  1. Migration Platform
  2. MIG-1436

S2C Link fixing does not fix JSM portal links

XMLWordPrintable

    • 35
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      After migrating JSM from Server/DC to Cloud, portal URLs that could be present on a migrated Jira issue or Confluence page may still referring to the existing server instance URL.

      Sample URLs

      https://jira.company.com/servicedesk/customer/portal/12 -> link to a particular portal/service desk project
      https://jira.company.com/servicedesk/customer/portal/12/group/23 -> link to a particular portal group
      https://jira.company.com/servicedesk/customer/portal/12/group/23/create/46 -> link to a specific request type

      The ask

      1. Include this in link fixing
      2. Provide a mapping file that details mapping between Server and new Cloud URL. This would be useful in situation where portal links are embedded in other web pages and the organization could setup redirection based on the mapping.

      Workaround

      No known workaround yet.

              2057381fdc85 Akshay Gupta
              llee2@atlassian.com Lenard Lee
              Votes:
              18 Vote for this issue
              Watchers:
              23 Start watching this issue

                Created:
                Updated:
                Resolved: