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  1. Migration Platform
  2. MIG-1280

ERROR XXX project-export KANBAN/ SCRUM board [XXXX] cannot be linked to business project [XXX] on Cloud.

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    • Minor
    • 47

    Description

      Issue Summary

      When a migration plan created with Jira Cloud Migration Assistant 1.7.7 includes a Business project linked to an Agile board ( Kanban or Scrum), the Data Preparation Pre-flight check will throw the following error and block the migration:

      2023-01-01 20:06:59.220 ERROR XXXX project-export KANBAN board [YYYY] cannot be linked to business project [XXXX] on Cloud.
      

      This error has been introduced in JCMA 1.7.7 to avoid orphaned boards in Jira Cloud: one must fix the data setup before proceeding with their migration.

      This is reproducible on Server/ Data Center: (yes)

      Steps to Reproduce

      1. Step 1
        Create a business type project and link it to a Kanban/ Scrum board
      2. Step 2
        Create a migration plan to include the business project and execute the pre-flight checks. The preflight check will throw the aforementioned error

      Expected Results

      JCMA should display a warning, not a blocking error and should also contain links towards how to fix the data setup issue

      Actual Results

      Aside from the error, no information or guidance is being provided and migrators end up opening support requests to Migrations Team

      Workaround

      The following article describes the resolution of the data setup error:

      https://confluence.atlassian.com/jirakb/error-xxx-project-export-kanban-scrum-board-xxxx-cannot-be-linked-to-business-project-xxx-on-cloud-1207181874.html

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              697208d3bd83 Kirti Gupta
              3d0e155b3de2 Dan Postelnicu
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              Dates

                Created:
                Updated:
                Resolved: