Uploaded image for project: 'Jira Work Management Cloud'
  1. Jira Work Management Cloud
  2. JWMCLOUD-507

Update all CMP project templates to support resolution by default

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Issue Summary

      In JWM Company Managed Projects, issue resolutions only work automatically for projects created using certain project templates. The list of working templates are:

      • Document approval
      • Process control
      • Project management
      • Task tracking
      • Personal task planning
      • Go-to-market

      Any other JWM project templates will not have resolutions working by default.

      Steps to Reproduce

      1. Create a JWM Company Managed Project using a template such as 'Employee Onboarding'
      2. Move an issue to 'done'

      Expected Results

      The issue's resolution should be 'Done'

      Actual Results

      The issue's resolution is 'Unresolved'

      Workaround

      Follow these steps to update your project to set/clear the resolution field: https://confluence.atlassian.com/jirakb/jira-issues-need-a-resolution-826873869.html

      Attachments

        Issue Links

          Activity

            People

              e9eff798f6a1 Julie Duan
              hroberts Heather Roberts
              Votes:
              2 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: