Group by Category is not working in team-managed Jira Work Management project's List view

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    • 21
    • Severity 2 - Major

      Issue Summary

      In a team-managed Jira Work Management project on the List view, clicking Group by: Category may result in either

      • the following error being shown
        We couldn't load item groups. Check your connection, then give it another try.
        

      • or only the "Uncategorized" group being displayed

      Steps to Reproduce

      1. Go to a team-managed Jira Work Management project's List view
      2. Click Group by: Category
      3. Observe error

      Expected Results

      Ability to group by Category in List View

      Actual Results

      Inability to group by Category in List View

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Tom Baxter
            Reporter:
            Anusha Rutnam (Inactive)
            Votes:
            22 Vote for this issue
            Watchers:
            38 Start watching this issue

              Created:
              Updated:
              Resolved: