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  1. Jira Work Management Cloud
  2. JWMCLOUD-481

Internal Error occurs when we run any query that searches on the Category custom field

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
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      Problem

      Internal Error occurs when we run any JQL query that searches on the Category custom field, such as

       "Category[Category]" = "cat d" 

      Environment

      .

      Steps to Reproduce

      To reproduce the issue:

        • open the Issue Navigator
        • type
          "Category[Category]" = 

          and then pick any of the suggested categories

        • Press Enter to run the query → the result should be an error message.

      Expected Results

      List of JWM issues with the specified category

      Actual Results

      Internal Server error message and the following error appears in the browser logs:

       "message: "Exception while fetching (issueSearchStable) : IssueSearchServerFailureException: Data fetcher threw an exception while retrieving field data

      Workaround

      (Add a workaround, if available)

      Notes

              4707c7024d35 Tom Baxter
              060522e4e917 Phumi
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                Created:
                Updated:
                Resolved: