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  1. Jira Work Management Cloud
  2. JWMCLOUD-287

Forms: any anonymous or unauthenticated user can submit a Form

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      Atlassian Update - 01 July 2025

      Hi Everyone,

      I am excited to announce that public forms are now available for all Jira business and software projects. This enables anyone to make a form submission, regardless of their Jira licensing. You can read more on this feature in my community post here or in our support docs.

      Thanks, 
      Loretta
      Product Manager-Jira Cloud

      Problem Definition

      Forms have a requirement that only authenticated users that have the create issue permission in that project can use them to create issues, per Who can submit a form?.
      This request is specifically to allow forms to be submitted by either unauthenticated (and anonymous users) and/or users without the create permission in the project.

      Suggested Solution

      It would be helpful if the form had a configuration option in order to allow the administrator to set the form in such a way to permit anonymous users to submit it so that it could create issues.

      Why this is important

      Some cases of issue creation do not need to track the individual user that created the submission, and if there is no other need for the user to follow the request, then this kind of submission could be useful in some cases.

      Workaround

      • Using an issue collector with a default reporter option can effectively provide the ability for users to create an issue instead, but this is not the same as using the forms
      • Within Jira Service Management projects, there is the ability to use the widget which can be setup in such a way to allow anonymous/unauthenticated users to submit requests to that project.

              190b4dd3c5b7 Loretta Brunette
              aheinzer Andy Heinzer (Inactive)
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                Created:
                Updated:
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