Uploaded image for project: 'Jira Work Management Cloud'
  1. Jira Work Management Cloud
  2. JWMCLOUD-167

Ordering by status alphabetically on JWM's list view is not working as expected

XMLWordPrintable

    • 25
    • Severity 3 - Minor

      Issue Summary

      Once we access JWM's list view, it's possible to order alphabetically (Sort from A -> Z) the Status column, however, this is not working as the feature suggests, instead, the filter follows the statuses' orders under https://<INSTANCE>.atlassian.net/rest/api/3/status

      Steps to Reproduce

      1. Create a JWM project and setup some statuses
      2. Transition issues to different statuses
      3. Go to JWM's list view and try sorting by Status (it will show Sort from A -> Z)
      4. Notice that the statuses are not sorted alphabetically

      Expected Results

      Issues should respect the sorting selection.

      Actual Results

      • For Company Managed projects, the sorting method follows the order of the statuses under https://<INSTANCE>.atlassian.net/rest/api/3/status
      • For Team Managed Projects the sorting is done by the sequence in the database assigned at the time the status was created.

      Workaround

      • Status is being ordered according to the system configuration, which can be accessed at https://<sitename>.atlassian.net/secure/admin/ViewStatuses.jspa
      • Manually order the status alphabetically

              Unassigned Unassigned
              976c02b75079 Celso J
              Votes:
              30 Vote for this issue
              Watchers:
              34 Start watching this issue

                Created:
                Updated: