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  1. Jira Software Data Center
  2. JSWSERVER-7317

Error when creating issue in plan mode when Feedback is disabled

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      Summary of bug

      If the feedback module is disabled, then when the user creates an issue in the planning mode of the board, there will be an error

      Steps to reproduce

      1. Disable the feedback module of GreenHopper
      2. Access a Scrum board, and use the Plan mode
      3. Create an issue
      4. Issue will be created, but with the following error message :

      Additional Findings

      • Problem does not occur when in Work or Report mode
      • Problem does not occur when creating issues in JIRA
      • Problem does not occur if the Feedback module is enabled

        1. feedback bug.png
          feedback bug.png
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          Form Name

            [JSWSERVER-7317] Error when creating issue in plan mode when Feedback is disabled

            Bugfix Automation Bot made changes -
            Minimum Version New: 6.01
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2849959 ] New: JAC Bug Workflow v3 [ 2936372 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544836 ] New: JAC Bug Workflow v2 [ 2849959 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551438 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544836 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: fixme New: affects-server fixme
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 908399 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551438 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 746497 ] New: JIRA Bug Workflow w Kanban v6 [ 908399 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 460133 ] New: GreenHopper Kanban Workflow 20141014 [ 746497 ]
            Peter Obara made changes -
            Remote Link New: This issue links to "Wiki Page (Extranet)" [ 44112 ]

            Tom Kotecki (Inactive) added a comment -

            This is fixed in 6.1.3.2.

            Tom Kotecki (Inactive) added a comment - This is fixed in 6.1.3.2.

              Unassigned Unassigned
              jtye Joe Wai Tye (Inactive)
              Affected customers:
              19 This affects my team
              Watchers:
              40 Start watching this issue

                Created:
                Updated:
                Resolved: