Give Feedback form is failing in Chrome

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 8.21.0, 9.4.14, 9.11.3
    • 8.21
    • 3
    • Severity 2 - Major

      Issue Summary

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Access or create an Advanced Roadmap Plan
      2. Click on Give Feedback
      3. Fill out the feedback information and click on Submit

      Expected Results

      A feedback is properly created in JAC.

      Actual Results

      The below error is displayed:

      "Oops! Something went wrong.... There was a problem submitting your feedback, likely due to the configuration of this form. You might want to contact the site owner to let them know about this issue."

      While collecting a HAR file, you can see a 404 error for a post request to JAC:

      Request URL: https://jira.atlassian.com/rest/collectors/1.0/template/custom/84e29d54
      Request Method:POST
      Status Code:404 

      Which response was:

      XSRF check failed 

      Workaround

      It works properly on Firefox

            Assignee:
            Unassigned
            Reporter:
            Fernanda Gomes
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated: