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  1. Jira Software Data Center
  2. JSWSERVER-25351

Rest API output from Jira server returning ID instead of name for 'Team' field

      Issue Summary

      Rest API output from Jira server returns unexpected value of team field to Confluence Cloud, ie, it is returning an ID instead of the team name. "Team" field is a custom field which is a part of Jira Advanced Road Maps.

      Steps to Reproduce

      1. On server use https://BASEURL/rest/api/latest/field to find the 'Team' field
      2. Use https://BASEURL/rest/api/latest/issue/ISSUEKEY find the field output

      Expected Results

      Jira should return name of the team field to Confluence Cloud, the same way it shows in DC Confluence.

      Actual Results

      However, the ID of the team field is returned from the Jira Server to Confluence Cloud, which is of no relevance to the end user.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Actual.png
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          Jagriti
        2. Expected.png
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          Jagriti
        3. Screenshot 2023-10-20 at 4.02.05 PM.png
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          Jagriti
        4. Screenshot 2023-10-20 at 4.03.12 PM.png
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          Jagriti

            [JSWSERVER-25351] Rest API output from Jira server returning ID instead of name for 'Team' field

            Daniel Rauf made changes -
            Fix Version/s New: 8.22.0 [ 98792 ]
            Daniel Rauf made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            Daniel Rauf made changes -
            Link New: This issue duplicates JPOSERVER-2911 [ JPOSERVER-2911 ]
            Daniel Rauf made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Daniel Rauf made changes -
            Assignee New: Daniel Rauf [ drauf ]
            Chandra Shekhar Pandey made changes -
            Remote Link Original: This issue links to "PSR-884 (Bulldog)" [ 833479 ] New: This issue links to "PSR-884 (JIRA Server (Bulldog))" [ 833479 ]
            Chandra Shekhar Pandey made changes -
            Remote Link New: This issue links to "PSR-884 (Bulldog)" [ 833479 ]
            Fernanda Reple made changes -
            Comment [ [https://getsupport.atlassian.com/projects/ACE/queues/custom/1110/ACE-4124] - Mega Migrator Amadeus is currently affected by this bug. This is causing delays in the migration timeline. This customer is under executive escalation. ]
            CST JAC Workato Bot made changes -
            Labels New: ACE-4158
            Fernanda Reple made changes -
            Remote Link New: This issue links to "ACE-4158 (Atlassian Support System)" [ 833188 ]

              drauf Daniel Rauf
              13f27f9b2775 Jagriti
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: