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Bug
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Resolution: Unresolved
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Low
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None
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8.20.0
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8.2
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1
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Severity 3 - Minor
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1
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Issue Summary
When committing changes, like a new issue, the interface doesn't give any means for the user to know why it failed.
While in the interface the very generic error "Could not be committed for unknown reasons" is thrown, the logs have the error.
Steps to Reproduce
Example of trying to set an invalid assignee:
- Set a project administrator as the default assignee
- Set the project administrator user as inactive
- Create an issue in Advanced Roadmaps
- Attempt to commit the changes
Expected Results
An error that the user can take action on.
Actual Results
The user gets this error:
Item could not be committed for unknown reasons. Please contact your administrator.
The below exception is thrown in the atlassian-jira.log file:
/rest/jpo/1.0/issues/commit [c.a.r.j.c.scenario.issue.IssueScenarioEntityCommitExceptionHandler] Exception when trying to commit issue: Specific error details: {assignee=The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off.}.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
- is related to
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JSWCLOUD-19311 Cannot create issues when required fields are configured in workflow validator rather than field configuration
- Closed
- relates to
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JPOSERVER-2823 Blank "Priority" throws an error while creating an issue in Live plan
- Gathering Impact
- links to
- mentioned in
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