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  1. Jira Software Data Center
  2. JSWSERVER-2355

Issue Count Statistics in Version Panel of Planning Board may not be Correct after Upgrading to GreenHopper 5.*

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      Symptom

      If users added the customized column(s) in Task Board under GreenHopper 3.*/4.*, after upgrading GreenHopper 5.* the issue count statistics in Version Panel of Planning Board, such as 'In Progress'/'Done' count, may not be correct. This problem is only exposed when the customized column is added at the end position of Task Board columns with the different column name.

      Workaround

      1. If customizing template configuration globally

      • Go to Administration -> GreenHopper -> Project Templates
      • Select the customized template
      • Click 'Reset to default configuration' link
      • Recreate the all customized columns, and have to keep the name of last column unchanged as "Done".
      • Go to Agile -> Tools -> Configuration -> Task Board Mapping, click "Reset to default configuration" link to reset project template

      2. If customizing template configuration on project base

      • Go to Agile -> Tools -> Configuration -> Task Board Mapping, click "Reset to default configuration" link to reset project template
      • Recreate the all customized columns, and have to keep the name of last column unchanged as "Done".

          Form Name

            [JSWSERVER-2355] Issue Count Statistics in Version Panel of Planning Board may not be Correct after Upgrading to GreenHopper 5.*

            Bugfix Automation Bot made changes -
            Minimum Version New: 5
            Owen made changes -
            Component/s Original: ↓ Obsolete -- PlanningBoard (Classic) [ 12967 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2850053 ] New: JAC Bug Workflow v3 [ 2936412 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545604 ] New: JAC Bug Workflow v2 [ 2850053 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551715 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545604 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909348 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551715 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 746795 ] New: JIRA Bug Workflow w Kanban v6 [ 909348 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 302612 ] New: GreenHopper Kanban Workflow 20141014 [ 746795 ]
            Stuart Bargon [Atlassian] made changes -
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]

              jchuet JC
              kren Kelson Ren
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: