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  1. Jira Software Data Center
  2. JSWSERVER-21878

Create issue from Ms Team does not show custom fields

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Details

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    Description

      Issue Summary

      Create issue from MS Teams does not show custom fields. Also attachment field is not shown.
      By default the issue create screen from MS Team side does not support custom fields. Only system fields type bundled with Jira are shown, and not the attachment field.

      Steps to Reproduce

      This was tested with MS Teams for Jira ver 2022.08.103 and Jira 8.20.10.

      1. In a project add fields of this type to the create screen.
        com.atlassian.jira.plugin.system.customfieldtypes:labels
        com.atlassian.jira.plugin.system.customfieldtypes:multiversion
        com.atlassian.jira.plugin.system.customfieldtypes:datetime
        attachment 
        

      1. In MS Teams type create.
      2. The fields are not visible:

      Expected Results

      The Create screen should show all custom fields.

      Actual Results

      The Create screen does not show custom as well as attachment system fields.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        1. teams_create_issue.png
          83 kB
          Eduard M
        2. Screenshot 2022-10-11 083835.png
          42 kB
          Eduard M

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              Unassigned Unassigned
              emarghidan Eduard M
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              Dates

                Created:
                Updated: