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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 8.19.0, 8.20.1, 9.11.3, 9.12.1
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Component/s: Dashboard & Reports - Reports, Gadget
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None
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8.19
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3
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Severity 3 - Minor
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1
Issue Summary
When using the "Created vs Resolved Chart", the 'Display the Trend of Unresolved' chart will not display the last weeks data under circumstances.
Circumstances:
- Set "Days previously" to > 150 days
- Display the Trend of Unresolved
- Set Layout of Dashboard to more than 1 column
Steps to Reproduce
- Create a dashboard with more than one column
- Add the "Created vs Resolved Chart" Gadget to the Dashboard
- Set any filter
- Set period to Weekly
- Set Days Previously to i.e. 360
- Display the Trend of Unresolved set to yes
- other values can stay as default
- save the gadget configuration
- now the last week should be displayed
- (hard)refresh the page
Expected Results
The same last week results should still be there
![]()
Actual Results
The last entry point is now a week earlier
![]()
Workaround
Use single column display in the dashboard
Notes
- If you Maximise the gadget, the graph will display fine. If you then Restore the gadget, the graph will retain all the data and will display fine. However if you refresh the page, the graph will be truncated again.