Gadget "Created vs Resolved" misses last week when using more than 150 days past and >1 column layout

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 8.19.0, 8.20.1, 9.11.3, 9.12.1
    • None
    • 8.19
    • 3
    • Severity 3 - Minor
    • 1

      Issue Summary

      When using the "Created vs Resolved Chart", the 'Display the Trend of Unresolved' chart will not display the last weeks data under circumstances.
      Circumstances:

      • Set "Days previously" to > 150 days
      • Display the Trend of Unresolved
      • Set Layout of Dashboard to more than 1 column

      Steps to Reproduce

      1. Create a dashboard with more than one column
      2. Add the "Created vs Resolved Chart" Gadget to the Dashboard
      3. Set any filter
      4. Set period to Weekly
      5. Set Days Previously to i.e. 360
      6. Display the Trend of Unresolved set to yes
      7. other values can stay as default
      8. save the gadget configuration
      9. now the last week should be displayed
      10. (hard)refresh the page

      Expected Results

      The same last week results should still be there

      Actual Results

      The last entry point is now a week earlier

      Workaround

      Use single column display in the dashboard

      Notes

      • If you Maximise the gadget, the graph will display fine. If you then Restore the gadget, the graph will retain all the data and will display fine. However if you refresh the page, the graph will be truncated again.

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            Assignee:
            Mateusz Marzecki (Inactive)
            Reporter:
            Conny Postma (Inactive)
            Votes:
            4 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated: