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Bug
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Resolution: Unresolved
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Medium (View bug fix roadmap)
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None
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8.14.0, 8.15.0, 8.20.0
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None
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8.14
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1
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Severity 3 - Minor
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Issue Summary
Editing a Text field using gg or "." in Text Mode results in the text cursor being stuck on the Hide Toolbar menu. The cursor does not select the text box to allow users to type automatically.
Steps to Reproduce
- Open any issue with Multiline texts - Description, Comments, etc
- Type gg -> Add Comment (Can also be Description, any Multiline Text Custom Field that has wiki mode)
- Ensure Text is selected instead of Visual - The issue did not happen in Visual Mode
- The text box was opened and the Hide Toolbar button (Toggle visibility) was selected
- The cursor did not move on to the Text box as expected (Recording attached)
Expected Results
To have the cursor automatically go to the text box when selecting to edit a field text, as it happens in Visual Mode.
Actual Results
The input cursor is stuck on Hide toolbar and the user needs to click inside the field to start editing.
Workaround
As a temporary measure, select the Visual Mode
[JSWSERVER-21186] Editing a Text field using gg or "." in Text Mode results in the text cursor stuck on the Hide Toolbar menu
| Introduced in Version | Original: 8.2 | New: 8.14 |
| Affects Version/s | Original: 8.20.2 [ 97810 ] | |
| Affects Version/s | New: 8.14.0 [ 92898 ] | |
| Affects Version/s | New: 8.15.0 [ 92947 ] | |
| Affects Version/s | New: 8.20.0 [ 95694 ] |
| Introduced in Version | Original: 8.14 | New: 8.2 |
| Priority | Original: Low [ 4 ] | New: Medium [ 3 ] |
| Introduced in Version | Original: 8.2 | New: 8.14 |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Occurrence Factor | New: 50% [ 12832 ] |
| Support reference count | New: 1 |
| Description |
Original:
h3. Issue Summary
Editing a Text field using gg or "." in Text Mode results in the text cursor being stuck on the Hide Toolbar menu. The cursor does not select the text box to allow users to type automatically. h3. Steps to Reproduce # Open any issue with Multiline texts - Description, Comments, etc # Type gg -> Add Comment # Ensure *Text* is selected instead of *Visual* - The issue did not happen in Visual Mode # The text box was opened and the Hide Toolbar button (Toggle visibility) was selected # The cursor did not move on to the Text box as expected h3. Expected Results To have the cursor automatically go to the text box when selecting to edit a field text, as it happens in Visual Mode. h3. Actual Results The input cursor is stuck on Hide toolbar and the user needs to click inside the field to start editing. h3. Workaround As a temporary measure, select the Visual Mode |
New:
h3. Issue Summary
Editing a Text field using gg or "." in Text Mode results in the text cursor being stuck on the Hide Toolbar menu. The cursor does not select the text box to allow users to type automatically. h3. Steps to Reproduce # Open any issue with Multiline texts - Description, Comments, etc # Type gg -> Add Comment (Can also be Description, any Multiline Text Custom Field that has wiki mode) # Ensure *Text* is selected instead of *Visual* - The issue did not happen in Visual Mode # The text box was opened and the Hide Toolbar button (Toggle visibility) was selected # The cursor did not move on to the Text box as expected (Recording attached) h3. Expected Results To have the cursor automatically go to the text box when selecting to edit a field text, as it happens in Visual Mode. h3. Actual Results The input cursor is stuck on Hide toolbar and the user needs to click inside the field to start editing. h3. Workaround As a temporary measure, select the Visual Mode |
| Introduced in Version | New: 8.2 |