Issue Summary
After install Jira Service Management the Control Chart report receives the error "Uncaught TypeErrorUncaught TypeError: Cannot read properties of null (reading 'target')" when clicking any clickable area at the graph.
Steps to Reproduce
- Install Jira Software 8.18.2
- Create a sample project SCRUM with sample data
- Open the SCRUM board, click at the reports option and select the 'Control Chart' report
- Click over any clickable area at the graph, for instance, over a green bullet
- Observe that a small popup window will be presented
- Install Jira Service Management 4.18.2
- Open the same SCRUM board and reach the same 'Control Chart' Report
- Click again over the graph
Expected Results
- The same popup previously presented is showed again
Actual Results
- The same popup previously presented is showed again however at the top of the page we can see a Red box showing "An error occurred"
- Expanding the box we can see the following detailed error:
An error occurred Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Uncaught TypeError: Cannot read properties of null (reading 'target') Resource: http://localhost:8080/s/5345d47ead940417606fe4fe5aede606-T/-qlc2g/818002/1dlckms/3a10cfadbe388870b460dc4b2e252c09/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-BR&whisper-enabled=true Line: 8827 Column: 537 Environment Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.61 Safari/537.36 Stack trace TypeError: Cannot read properties of null (reading 'target') at Function. (http://localhost:8080/s/5345d47ead940417606fe4fe5aede606-T/-qlc2g/818002/1dlckms/3a10cfadbe388870b460dc4b2e252c09/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-BR&whisper-enabled=true:8827:537) at http://localhost:8080/s/5345d47ead940417606fe4fe5aede606-T/-qlc2g/818002/1dlckms/3a10cfadbe388870b460dc4b2e252c09/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-BR&whisper-enabled=true:2163:904 at Function.Jr (http://localhost:8080/s/899e265239ef94ebc921f8afb0c6e7ef-CDN/-qlc2g/818002/1dlckms/b010590c6bf05111a0c8a3654c7c3a23/_/download/contextbatch/js/_super/batch.js?locale=en-BR:700:12519) at Function. (http://localhost:8080/s/5345d47ead940417606fe4fe5aede606-T/-qlc2g/818002/1dlckms/3a10cfadbe388870b460dc4b2e252c09/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-BR&whisper-enabled=true:2163:875) at Function.t [as onDrag] (http://localhost:8080/s/5345d47ead940417606fe4fe5aede606-T/-qlc2g/818002/1dlckms/3a10cfadbe388870b460dc4b2e252c09/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-BR&whisper-enabled=true:2163:947) at n (http://localhost:8080/s/5345d47ead940417606fe4fe5aede606-T/-qlc2g/818002/1dlckms/3a10cfadbe388870b460dc4b2e252c09/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-BR&whisper-enabled=true:2298:163) at HTMLDivElement. (http://localhost:8080/s/5345d47ead940417606fe4fe5aede606-T/-qlc2g/818002/1dlckms/3a10cfadbe388870b460dc4b2e252c09/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-BR&whisper-enabled=true:2298:434) at HTMLDivElement. (http://localhost:8080/s/5345d47ead940417606fe4fe5aede606-T/-qlc2g/818002/1dlckms/3a10cfadbe388870b460dc4b2e252c09/_/download/contextbatch/js/gh-rapid-work,greenhopper-rapid-non-gadget,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-BR&whisper-enabled=true:2273:405) at HTMLDivElement.dispatch (http://localhost:8080/s/899e265239ef94ebc921f8afb0c6e7ef-CDN/-qlc2g/818002/1dlckms/b010590c6bf05111a0c8a3654c7c3a23/_/download/contextbatch/js/_super/batch.js?locale=en-BR:64:3915) at HTMLDivElement.v.handle (http://localhost:8080/s/899e265239ef94ebc921f8afb0c6e7ef-CDN/-qlc2g/818002/1dlckms/b010590c6bf05111a0c8a3654c7c3a23/_/download/contextbatch/js/_super/batch.js?locale=en-BR:64:2004)
In Firefox, following javascript error message will be shown:
Exception: TypeError: r.event is null
Workaround
Not known at this time, however despite the error message, the report's functionalities are working fine:
- Popup is presented, with the correct values;
- Clicking at the issues linked on the popup window, the issue navigator is opened correctly
Notes
Testing with Jira Softwar 8.17.0 / Jira SM 4.17.0 the error does not occur.
- mentioned in
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