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  1. Jira Software Data Center
  2. JSWSERVER-20806

Workflow transitions not appearing on KANBAN board

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      Issue Summary

      When there are MULTIPLE TRANSITIONS to a STATUS, the TRANSITIONS are not appearing on the KANBAN board.

      Steps to Reproduce

      1. Select any of the existing workflows and Edit it to add 2 transitions from TO DO to IN PROGRESS, respectively named Tran1 and Tran2.
      2. Publish the workflow.
      3. Go to a KANBAN Board having issues from the project which is using the workflow.
      4. Drag an issue from the TO DO column to IN PROGRESS Column.
      5. Newly added transitions are not appearing as a separate section with a dashed outline on the board.

      Expected Results

      When you hover the issue over the related column, each possible transition will appear as a separate section with a dashed outline.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Screenshot 2021-01-07 at 13.37.40.png
          529 kB
          Tomasz Majcher
        2. Screenshot 2021-01-07 at 3.26.41 PM.png
          142 kB
          Deepak Kumar
        3. Screenshot 2021-01-07 at 3.33.09 PM.png
          987 kB
          Deepak Kumar
        4. Screenshot 2021-01-07 at 3.35.04 PM.png
          663 kB
          Deepak Kumar
        5. Screenshot 2021-01-07 at 6.18.21 PM.png
          470 kB
          Deepak Kumar
        6. Screenshot 2021-01-07 at 6.18.49 PM.png
          192 kB
          Deepak Kumar

            [JSWSERVER-20806] Workflow transitions not appearing on KANBAN board

            Iuri Pereira added a comment - - edited

            This bug is still happening with our Jira instance. It's annoying that you need to create one status per transition in order to them to appear at the Kanban view. I have two final status (Closed, Cancelled). I wish that Cancelled could be set when transitions Duplicated, Cancel or Cannot Reproduce are set. Nevertheless if I configure two status in that way it won't show all possible transitions on a CLOSED column in Kanban mapped to those statuses. Instead it will show the first transition to each status only. 

            Iuri Pereira added a comment - - edited This bug is still happening with our Jira instance. It's annoying that you need to create one status per transition in order to them to appear at the Kanban view. I have two final status (Closed, Cancelled). I wish that Cancelled could be set when transitions Duplicated, Cancel or Cannot Reproduce are set. Nevertheless if I configure two status in that way it won't show all possible transitions on a CLOSED column in Kanban mapped to those statuses. Instead it will show the first transition to each status only. 
            Deepak Kumar made changes -
            Component/s New: AgileBoard [ 14190 ]
            Component/s Original: Project - Agile Boards [ 50990 ]
            Fix Version/s New: 8.15.0 [ 92947 ]
            Fix Version/s Original: 8.15.0 [ 92948 ]
            Key Original: JRASERVER-71964 New: JSWSERVER-20806
            Affects Version/s New: 8.14.0 [ 92898 ]
            Affects Version/s New: 8.13.0 [ 91997 ]
            Affects Version/s Original: 8.13.0 [ 92100 ]
            Affects Version/s Original: 8.14.0 [ 92899 ]
            Project Original: Jira Server and Data Center [ 10240 ] New: Jira Software Server and Data Center [ 12200 ]
            Bugfix Automation Bot made changes -
            Introduced in Version Original: 8.14 New: 8.13
            Daniel Rauf made changes -
            Affects Version/s New: 8.13.0 [ 92100 ]
            Daniel Rauf made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Daniel Rauf made changes -
            Fix Version/s New: 8.15.0 [ 92948 ]
            Michelle Chin made changes -
            Link New: This issue duplicates JSWSERVER-20774 [ JSWSERVER-20774 ]

            Matt Doar added a comment - - edited

            I am unable to reproduce this problem in Jira 8.5.4. I see two choices for the column I am moving to, named for each of the transitions.

            Matt Doar added a comment - - edited I am unable to reproduce this problem in Jira 8.5.4. I see two choices for the column I am moving to, named for each of the transitions.

            Matt Doar added a comment -

            So you can transition the issue then? Which one of Tran1 or Tran2 gets used for when you transition the issue?

            Matt Doar added a comment - So you can transition the issue then? Which one of Tran1 or Tran2 gets used for when you transition the issue?
            Bugfix Automation Bot made changes -
            Support reference count New: 1

              Unassigned Unassigned
              fe9534534cb0 Deepak Kumar
              Affected customers:
              2 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: