[JSWSERVER-20182] Sprint report doesn't show status for some issues

When viewing the Sprint Report, issues on the Status Report won't display the status:

Create a Scrum board with four statuses and three columns:
- Columns: Open, In Progress and Done
- Statuses: Open, In Progress, Done and Closed (the latter two mapped to the Done column)
Create a Sprint with three issues (e.g. SCRUM-1, SCRUM-2, SCRUM-3) and transition them to:
- SCRUM-1: Done
- SCRUM-2: In Progress
- SCRUM-3: Closed
Close the sprint and view the Sprint Report
- At this point all statuses should be displayed correctly:
Transition SCRUM-1 and SCRUM-2 to Closed
View the Sprint Report again
- Now, only SCRUM-3 should be displaying the status (Closed):

All statuses would be correctly shown.

Jira will only display the statuses if at least one of the issues in the report are currently on that status.

Currently there is no known workaround for this behavior. A workaround will be added here when/if available

is duplicated by

JSWSERVER-20610 Status becomes blank in Sprint Report if the issues are no longer in the same Status as during Sprint completion

relates to

JSWSERVER-12948 At Sprint Report the field status do not reflect the actual value of the ticket

Form Name

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