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  1. Jira Software Data Center
  2. JSWSERVER-19750

"Printing issue cards" document needs to remove/update "print multiple issue cards" section

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    Description

      Summary

      We need to update the documentation on the Printing issue cards document it's not possible to print multiple cards post selection like the document says it does:

      Tips:

      • To print multiple issue cards, select the issues while pressing and holding down the 'Shift' or 'Ctrl' key, and then right-click > Print selected cards. The Print window displays the number of issue cards for printing.

      The "Print selected cards" option is not available

      Environment

      • Tested on 7.6.9
      • The scope could be other versions as well

      Steps to Reproduce

      1. Access a Scrum board.
      2. Click an issue, press Shift and proceed to select 2 other issues.
      3. Right click at one of the selected issue to see that print option is not shown.

      Notes

      This behaviour has been recorded already through:

      Workaround

      Current workaround is to:

      • Either create a "quick filter" to the scrum board and then print all visible issues by clicking "Board >> Print cards"
      • Or plugins like Agile Board Filter could help as well

      Attachments

        1. Scrum_board_1_-_Agile_Board_-_JIRA_Sample_Data.png
          Scrum_board_1_-_Agile_Board_-_JIRA_Sample_Data.png
          474 kB
        2. step1.png
          step1.png
          95 kB
        3. step2.png
          step2.png
          39 kB

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              2cd4b6cecf0f Jacek Krawczyk
              smitra2@atlassian.com Suddha
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              Dates

                Created:
                Updated:
                Resolved: