Summary

      In JIRA 7.3.0 and earlier, user was able to print multiple cards from backlog and Active Sprint by selecting multiple issues and right-clicking to choose the "Print selected cards" option. In JIRA 7.3.6, the same feature is no longer available.

      Steps to reproduce:

      1. Access a Scrum board.
      2. Click an issue, press Shift and proceed to select 2 other issues.
      3. Right click at one of the selected issue to see that print option is not shown.

      Environment

      JIRA 7.3.6, 7.4.3

      Expected Results

      JIRA shows "Print selected cards" after user selects multiple issues from Backlog/Active Sprint

      Actual Results

      JIRA does not shows "Print selected cards" after user selects multiple issues from Backlog/Active Sprint

      Workaround

      1. Please click your Board's Board (top right) -> Configure -> Quick filter.
      2. From the quick filter, please add a filter which includes specific issue keys that you would like to print (eg: issuekey in (TEST-1, TEST-2)).
      3. Switch back to backlog view click on the newly created quick filter and click Board -> Print cards. This should allow you to print all the issues which is listed in the filter.

          Form Name

            [JSWSERVER-16108] Print selected cards option unavailable

            Aakrity Tibrewal made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Aakrity Tibrewal made changes -
            Labels Original: warranty New: cleanup-seos-fy25 warranty
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 0 New: 2
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1

              Unassigned Unassigned
              vshanmugam Vicknesh Shanmugam (Inactive)
              Affected customers:
              24 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: