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Type:
Bug
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Resolution: Handled by Support
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Priority:
Medium
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Affects Version/s: 4.1
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Component/s: None
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Environment:
Jira 4.0#466, Greenhopper 4.1
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4.01
When I try to go to the planning board, greenhopper crashes with error:
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getTooltipValue' in class com.pyxis.greenhopper.jira.fields.Component threw exception class java.lang.NullPointerException : null at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:249) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:220) at
...
In the task board, I can view the same version in List or Summary view, but in card view, greenhopper crashes with the following error:
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getDisplayValue' in class com.pyxis.greenhopper.jira.fields.Component threw exception class java.lang.NullPointerException : null at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:249) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:220) at
...
Upgraded from Jira 3.13.5 to 4.0 with paired greenhopper versions. Worked for several weeks, then started crashing. Upgrade process involved exporting jira 3 data, creating new jira 4 database, and importing data back into jira 4.
