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  1. Jira Software Data Center
  2. JSWSERVER-1737

Greenhopper crashes on planning board, task board

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Details

    • Bug
    • Resolution: Handled by Support
    • Medium
    • 4.2
    • 4.1
    • None
    • Jira 4.0#466, Greenhopper 4.1

    Description

      When I try to go to the planning board, greenhopper crashes with error:

      Full crash text attached

      An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getTooltipValue' in class com.pyxis.greenhopper.jira.fields.Component threw exception class java.lang.NullPointerException : null at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:249) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:220) at
      ...

      In the task board, I can view the same version in List or Summary view, but in card view, greenhopper crashes with the following error:

      Full crash text attached

      An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getDisplayValue' in class com.pyxis.greenhopper.jira.fields.Component threw exception class java.lang.NullPointerException : null at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:249) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:220) at
      ...

      Upgraded from Jira 3.13.5 to 4.0 with paired greenhopper versions. Worked for several weeks, then started crashing. Upgrade process involved exporting jira 3 data, creating new jira 4 database, and importing data back into jira 4.

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            Unassigned Unassigned
            ea7d7b68f147 Steven Jackson
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              Updated:
              Resolved: