Summary
When a parent issue has Sub tasks that are excluded in the board filter, and all child sub task issues that are present in the board filter are complete you are prompted with the popup to transition parent issue to the done status, however when selecting Update the popup is continuously triggered.
This Scenario occurs is when you have multiple boards for the various subtask issue-types that are to be completed at different times, I.E. Kanban Boards with subtasks split up between various teams
Steps to Reproduce
- Kanban board 1 with filter
project = projectA and issuetype in (standard_issuetype1, subtask_issuetype1) ORDER BY Rank ASC
- Kanban Board 1 with filter:
project = projectA and issuetype in (standard_issuetype1, subtask_issuetype2) ORDER BY Rank ASC
- Create 1 sub tasks of each type under the same parrent
- Complete the Sub Task in Board 1
Expected Results
Action is completed popup is not re-triggered
Actual Results
Transition parent issue popup reoccurs
Notes
The Parent issue is moved to the done status and completed But the popup will continue to reoccur until you select cancel, each time you select update it will enter a new issue history event
Workaround
To be able to work through the sub tasks without completing the parent set up a condition as covered in the following KB article:
Bug
Low (View bug fix roadmap)