Popup loop when Parent issue still has incomplete Sub-tasks

Summary

When a parent issue has Sub tasks that are excluded in the board filter, and all child sub task issues that are present in the board filter are complete you are prompted with the popup to transition parent issue to the done status, however when selecting Update the popup is continuously triggered.

This Scenario occurs is when you have multiple boards for the various subtask issue-types that are to be completed at different times, I.E. Kanban Boards with subtasks split up between various teams

Steps to Reproduce

• Kanban board 1 with filter

  project = projectA and issuetype in (standard_issuetype1, subtask_issuetype1)  ORDER BY Rank ASC
  

• Kanban Board 1 with filter:

  project = projectA and issuetype in (standard_issuetype1, subtask_issuetype2)  ORDER BY Rank ASC
  

• Create 1 sub tasks of each type under the same parrent
• Complete the Sub Task in Board 1

Expected Results

Action is completed popup is not re-triggered

Actual Results

Transition parent issue popup reoccurs

Notes

The Parent issue is moved to the done status and completed But the popup will continue to reoccur until you select cancel, each time you select update it will enter a new issue history event

Workaround

To be able to work through the sub tasks without completing the parent set up a condition as covered in the following KB article:

• Preventing issues from being closed while the sub-tasks are still open