REST API request /rest/ical/1.0/ical/config/query/options is taking a long time to return the full set of data that cause the JIRA event creation on Confluence team calendar fails with the timeout error.
Large Jira instance with
- 2000+ projects, or
- 30000+ search filters
- Configure 2000 projects and 30,000 filters in Jira
- Go to Confluence, create a Calendar event that pulls in Jira projects
Correctly allow the user to choose the Jira project and proceed without error.
The below exception is thrown in the atlassian-confluence.log file:
access_log of Jira show:
293768 = 4 minutes 54 seconds
/rest/ical/1.0/ical/config/query/options contains the following data
- List of projects
- List of Search filters
- Names of viewable fields
Increase the timeout for the calendar connection as mentioned in the KB article JIRA Calendar Read Timed Out.