Details
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Bug
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Resolution: Fixed
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High
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2
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Minor
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4
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Description
Issue Summary
REST API request /rest/ical/1.0/ical/config/query/options is taking a long time to return the full set of data, which caused the JIRA event creation on Confluence team calendar fail with the timeout error.
Environment
Large Jira instance with
- 2000+ projects, or
- 30000+ search filters
Steps to Reproduce
- Configure 2000 projects and 30,000 filters in Jira
- Go to Confluence, create a Calendar event that pulls in Jira projects
Expected Results
Correctly allow the user to choose the Jira project and proceed without error.
Actual Results
Inspecting browser's Developer Tools, you could see the request https://yourDomain.atlassian.net/wiki/rest/calendar-services/1.0/calendar/jira/<CalendarID>/query/options.json is returning HTTP 500 Internal Server Error.
["java.net.SocketTimeoutException: Read timed out"]
While the back-end Confluence log, reported:
err: { [-]
class: [ [-]
com.atlassian.sal.api.net.ResponseException
java.net.SocketTimeoutException
]
stack: com.atlassian.sal.api.net.ResponseException: java.net.SocketTimeoutException: Read timed out
com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:117)
com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:124)
com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor.execute(ApplicationLinkRequestAdaptor.java:56)
com.atlassian.applinks.oauth.auth.OAuthRequest.execute(OAuthRequest.java:58)
com.atlassian.confluence.extra.calendar3.calendarstore.DefaultJiraAccessor.getQueryOptionsInternal(DefaultJiraAccessor.java:241)
...
}
ext: { [+]
}
hostname:
level: ERROR
logger: com.atlassian.confluence.extra.calendar3.rest.ExceptionMappers.GeneralExceptionMapper
m: { [+]
}
message: General exception happen on calendar resources
Notes
/rest/ical/1.0/ical/config/query/options contains the following data
- List of projects
- List of Search filters
- Names of viewable fields
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Attachments
Issue Links
- is a regression of
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- Closed
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- relates to
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- Long Term Backlog
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