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  1. Jira Software Data Center
  2. JSWSERVER-16657

DVCS plugin is not able to connect to github.com if it runs behind a forward proxy with basic authentication enabled

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      Summary

      JIRA DVCS plugin fails to connect to github.com if JIRA is accessing public internet through a forward proxy that uses basic authentication.

      Environment

      • JIRA Software with DVCS plugin
      • Configure a forward proxy using basic proxy authentication: eg: squid or apache
      • Configure JIRA to use a forward proxy using following start up options: 
        -Dhttp.proxyHost=127.0.0.1 -Dhttp.proxyPort=3128 -Dhttp.proxyUser=user -Dhttp.proxyPassword=pass -Dhttps.proxyHost=127.0.0.1 -Dhttps.proxyPort=3128 -Dhttps.proxyUser=user -Dhttps.proxyPassword=pass  -Djdk.http.auth.tunneling.disabledSchemes

      Steps to Reproduce

      1. After a freshly restarted JIRA
      2. Login to JIRA as admin
      3. Go to Applications and try to configure DVCS to connect to github

      Expected Results

      • JIRA is able to connect to github and verify the user account.

      Actual Results

      • JIRA fails to connect to github and user is faced with a connection/access error.
      • In the logs we see warnings like this: 
        2018-05-24 11:27:15,178 http-nio2-13032-exec-44 WARN admin 687x111223x1 1q8lhhh IP,IP,IP /secure/admin/AddGithubOrganization!finish.jspa [c.a.j.p.d.s.github.webwork.AddGithubOrganization] Caused by: Unable to tunnel through proxy. Proxy returns "HTTP/1.1 407 Proxy Authentication Required"
      • Jira doesn't send authenticaion header to proxy, this header is missing: 
        Proxy-authorization: Basic dXNlcjp1c2Vy

      Notes

      Please check the related bug for JIRA Core: JRASERVER-67487

      Workaround

      Please check the related bug for JIRA Core: JRASERVER-67487

          Form Name

            [JSWSERVER-16657] DVCS plugin is not able to connect to github.com if it runs behind a forward proxy with basic authentication enabled

            Marc Dacanay made changes -
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              Unassigned Unassigned
              sabdelfattah Sherif Abdelfattah (Inactive)
              Affected customers:
              6 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated: