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  1. Jira Software Data Center
  2. JSWSERVER-16010

Scrollbar and its slider are being hidden by backlog and/or sprint header in JIRA 7.4.x

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Details

    • 7.04
    • 33
    • Severity 3 - Minor
    • 198
    • Hide
      Atlassian Update – 21 December 2018

      Dear Jira users,

      We’re glad to announce that this issue will be addressed in our upcoming 8.0 release.

      You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588

      Looking forward to your feedback!

      Kind regards,
      Syed Masood
      Product Manager, Jira Server and Data Center

      Show
      Atlassian Update – 21 December 2018 Dear Jira users, We’re glad to announce that this issue will be addressed in our upcoming 8.0 release. You can find more details about our 8.0 beta release here — https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588 Looking forward to your feedback! Kind regards, Syed Masood Product Manager, Jira Server and Data Center

    Description

      Summary

      The vertical scrollbar and its slider are being hidden by backlog and/or sprint header in JIRA Software 7.4.x

      Environment

      • JIRA Software 7.4.x
      • Steps to Reproduce

      1. Create a test Scrum or Kanban board with sample data
      2. Go the backlog for this board
      3. If the board has a lot of issues, then the scrollbar won't actually be visible at all to the users
      4. You can resize the browser window in order to see this better and to play with this, but JIRA shouldn't be obscuring this from the page view

      Expected Results

      JIRA Software should be displaying the entire scrollbar when applicable. You should be able to see the entire scroll piece to know what part of the page you are on at any given time.

      Actual Results

      The scrollbar, and its slider, can be completely or partially obscured by the backlog header on the page. (see screenshot)

      Notes

      • This is not reproducible in JIRA 7.3.6 or earlier versions in my testing.
      • I was able to repro this with JIRA 7.4.0 and in 7.4.2 in both latest Firefox 54.0.1 and latest Chrome 59.0.3071.115 versions
      • Customer also reported this problem in 7.4.1
      • Reportedly IE does display this correctly.

      Workaround

      • Focus the backlog (by clicking anything inside it, like the sprint header or issues) and scroll using mouse weel/touchpad/arrow keys
      • Click on the sidebar below the header, this will bring the scrollbar to clicked position making it visible

      Update
      You can toggle the sticky header feature on and off for the instance at 
      Settings > Applications > Jira software Configuration> Sticky sprint headers
      The feature will be on by default. You can turn the  feature off to get the behavior prior to 7.4 releases, which will keep the scrollbar visible. 

      Turning off "Sticky sprint headers" will prevent users who are using Firefox from being able to find entries in the backlog by using "CTRL + F" shortcut.

      Attachments

        1. disappearing-scroll.png
          disappearing-scroll.png
          16 kB
        2. image-2018-03-01-10-15-26-053.png
          image-2018-03-01-10-15-26-053.png
          2 kB
        3. image-2018-03-01-10-15-55-688.png
          image-2018-03-01-10-15-55-688.png
          2 kB
        4. image-2018-03-01-10-16-10-012.png
          image-2018-03-01-10-16-10-012.png
          2 kB
        5. JIRA Bug.png
          JIRA Bug.png
          26 kB

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              tjoy Tilwin Joy
              aheinzer Andy Heinzer
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              Dates

                Created:
                Updated:
                Resolved: