Details
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Bug
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Resolution: Fixed
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High
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None
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Archived Jira Software Cloud
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None
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6
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Severity 2 - Major
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2
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Description
NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.
Summary
Importing from JIRA cloud to JIRA server 7.2.4 fails with error 'JIRA software is currently unavailable. This might be because an upgrade task has failed to run or has not yet completed'.
Environment
JIRA Server 7.2.X
JIRA Cloud 1000.555.0
Steps to Reproduce
1. Get backup of cloud instance
2. Install latest version of jira 7.2.4
3. Run XML import which completes without error
Expected Results
JIRA Software to work.
Actual Results
JIRA Software is not available. Restart/reinstall is not helping.
Workaround
Set or add a property "GreenHopper.Upgrade.Latest.Upgraded.Version" with value 51.
Notes
The root cause is that Cloud export is missing GreenHopper.Upgrade.Latest.Upgraded.Version property which is required by Server. Maybe we are missing a downgrade task that should set the property to 51 which is the last SAL build number.
The symptoms are the same as in https://jira.atlassian.com/browse/JRA-47764 but probably the root causes are different.
Attachments
Issue Links
- relates to
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- Closed
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- Closed
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- mentioned in
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- was cloned as
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