Details
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Bug
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Resolution: Duplicate
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Low
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None
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None
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None
Description
Summary
Importing from JIRA cloud to JIRA server 7.0.4 fails with error 'jira software is currently unavailable. This might be because an upgrade task has failed to run or has not yet completed'. Reinstalling JIRA software does not fix the issue.
Environment
JIRA server 7.0.4
Steps to Reproduce
1. Get backup of cloud instance
2. Install latest version of jira 7.0.4
3. Run XML import which completes without error.
4. On first run of jira you receive the message jira software is currently unavailable. This might be because an upgrade task has failed to run or has not yet completed.
Expected Results
JIRA to launch without error
Actual Results
JIRA launches with error and JIRA Software does not work
JIRA Agile v7.0.1-D20150831T075251 (a8911e5beba95691) started at 07 Sep 2015 01:58
JIRA Agile v7.0.2-D20150904T042837 (c3fc2e3787bad862) started at 14 Sep 2015 01:27
JIRA Agile v7.0.3-D20150914T124347 (7e76d8d76870cd63) started at 21 Sep 2015 01:19
JIRA Agile v7.0.4-D20150923T101309 (58e240c5cc26afe4) started at 28 Sep 2015 03:49
JIRA Agile v7.1.0-D20151020T142903 (3d19d53432899181) started at 26 Oct 2015 01:33
JIRA Agile v7.1.2-D20151028T015626 (f4e785ae6fe458a1) started at 02 Nov 2015 01:53
JIRA Agile v7.1.4-D20151111T031543 (0d6026ddf635f7e1) started at 16 Nov 2015 12:38
JIRA Agile v7.1.6-D20151117T003834 (2f84d577cde6ef35) started at 23 Nov 2015 12:11
JIRA Agile v7.1.7-D20151125T224928 (dfe715220fd03e9c) started at 30 Nov 2015 12:12
JIRA Agile v7.1.8-D20151201T145156 (d7cf536d7ae17636) started at 07 Dec 2015 02:07
*JIRA Agile v7.0.6 (c8e6505a72e83124) started at 08 Dec 2015 01:23
Notes
Workaround
UPDATE propertynumber SET propertyvalue = 48
WHERE id = (SELECT id FROM propertyentry WHERE property_key = 'GreenHopper.Upgrade.Latest.Upgraded.Version');
UPDATE propertystring SET propertyvalue = '48'
WHERE id = (SELECT id FROM propertyentry WHERE property_key = 'com.pyxis.greenhopper.jira:build');
original issue: https://support.atlassian.com/browse/GHS-27367
Attachments
Issue Links
- duplicates
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JRASERVER-47733 After restoring a backup from Cloud, JIRA Software is not working.
- Closed
- is related to
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JSWSERVER-15214 JIRA Software not working after Cloud to Server import
- Closed
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SW-5334 Loading...