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  1. Jira Software Data Center
  2. JSWSERVER-15185

Users may receive Javascript errors when browsing Agile boards when profile is set to a non-English language

      Summary

      Using an account with a language other than English is selected as default language, when accessing the Jira Software Boards, the following error is thrown:

      Exception: Uncaught TypeError: Cannot read property '1' of null
      TypeError: Cannot read property '1' of null
      at getParamValue (http://172.22.200.130:8407/GHS-59407/s/64c9c39c64ce4696ceb92802a1ae0d03-CDN/-cama6b/72004/b6b48b2829824b869586ac216d119363/f3d689d08fda493b0fbf8499edfa7c95/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&atlassian.aui.raphael.disabled=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=ru-RU&nps-acknowledged=true&nps-not-opted-out=true&sd_operational=true:136674:58)
      at Function._format (http://172.22.200.130:8407/GHS-59407/s/64c9c39c64ce4696ceb92802a1ae0d03-CDN/-cama6b/72004/b6b48b2829824b869586ac216d119363/f3d689d08fda493b0fbf8499edfa7c95/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&atlassian.aui.raphael.disabled=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=ru-RU&nps-acknowledged=true&nps-not-opted-out=true&sd_operational=true:136763:20)
      at Function.AJS.format (http://172.22.200.130:8407/GHS-59407/s/64c9c39c64ce4696ceb92802a1ae0d03-CDN/-cama6b/72004/b6b48b2829824b869586ac216d119363/f3d689d08fda493b0fbf8499edfa7c95/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&atlassian.aui.raphael.disabled=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=ru-RU&nps-acknowledged=true&nps-not-opted-out=true&sd_operational=true:136772:20)
      at Object.GH.SwimlaneView.getIssueCountLabel (http://172.22.200.130:8407/GHS-59407/s/64c9c39c64ce4696ceb92802a1ae0d03-CDN/-cama6b/72004/b6b48b2829824b869586ac216d119363/f3d689d08fda493b0fbf8499edfa7c95/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&atlassian.aui.raphael.disabled=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=ru-RU&nps-acknowledged=true&nps-not-opted-out=true&sd_operational=true:78719:20)
      at Object.GH.SwimlaneView.getSwimlaneTitle (http://172.22.200.130:8407/GHS-59407/s/64c9c39c64ce4696ceb92802a1ae0d03-CDN/-cama6b/72004/b6b48b2829824b869586ac216d119363/f3d689d08fda493b0fbf8499edfa7c95/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.general,-_super/batch.js?agile_global_admin_condition=true&atlassian.aui.raphael.disabled=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=ru-RU&nps-acknowledged=true&nps-not-opted-out=true&sd_operational=true:78725:33)
      

      In Firefox, the error will be: Exception: TypeError: j is null

      Steps to Reproduce

      1. Access the instance
      2. Ensure the profile is set to another language, such as Russian or French
      3. Go to http://xx/secure/RapidBoard.jspa?rapidView=324
      4. Error will be thrown

      Expected Results

      No error will be thrown

      Actual Results

      Following error is thrown

      Notes

      This is a bug in localisation.
      Instead of having Unicode for

      1<

      which is:

      1\u003c
      

      Instead, it has XML/HTML value for that:

      1&lt;
      

      Workaround

      To use the default English for the time being

          Form Name

            [JSWSERVER-15185] Users may receive Javascript errors when browsing Agile boards when profile is set to a non-English language

            8.17.1 affected for russian users

            Владимир Трошин added a comment - 8.17.1 affected for russian users

            Hello Atlassian,

            The issue still appears for French users in version 7.13.0. Any chance you got that fixed in this version as well? Thank you.

            Romain

            Romain VELON added a comment - Hello Atlassian, The issue still appears for French users in version 7.13.0. Any chance you got that fixed in this version as well? Thank you. Romain

            Romy Jakob added a comment -

            Hello,
            We have recently updated to Jira version 7.13.0. Now our Czech users receive the above error message when moving Issues in a Kanban Board from one column to the next. For users which browser language is german or english no error happends.
            Can you please check this?

             

            Regards

            Romy

             

            Romy Jakob added a comment - Hello, We have recently updated to Jira version 7.13.0. Now our Czech users receive the above error message when moving Issues in a Kanban Board from one column to the next. For users which browser language is german or english no error happends. Can you please check this?   Regards Romy  

            Hello everyone,

            this fix has been back-ported to 7.7.3 and 7.8.3 releases. Both versions are now available for download.
            We're sorry for the inconvenience this might have caused you.

            Regards
            Kamil Kolonko

             

            Kamil Kolonko added a comment - Hello everyone, this fix has been back-ported to 7.7.3 and 7.8.3 releases. Both versions are now available for download. We're sorry for the inconvenience this might have caused you. Regards Kamil Kolonko  

            Thank you Rene. Have a great day !

            Michaël Betsch added a comment - Thank you Rene. Have a great day !

            I have verified French and Russian in 7.9 and they are working correctly:

            Rene C. [Atlassian Support] added a comment - I have verified French and Russian in 7.9 and they are working correctly:

            Can anyone please confirm that the problem is fixed in v7.9 ?

            Thank you.

            Michaël Betsch added a comment - Can anyone please confirm that the problem is fixed in v7.9 ? Thank you.

            Hello Jonathan,

            If you want to update to a newer version, you can still update to version 7.8.0. The bug does not occure in that specific version.

            Best regards,

            Jonathan Juncker added a comment - Hello Jonathan, If you want to update to a newer version, you can still update to version 7.8.0. The bug does not occure in that specific version. Best regards,

            This is great, been working for 2 days to upgrade to 7.8.2, but since we're all frenchies, we cannot use this version. Nice work Atlassian...

            Seems our users will only get 7.7.2 instead of latest.

            Jonathan Claveau added a comment - This is great, been working for 2 days to upgrade to 7.8.2, but since we're all frenchies, we cannot use this version. Nice work Atlassian... Seems our users will only get 7.7.2 instead of latest.

            Hello, mauricio.galvez. Reiterating my colleague Kamil Kolonko's comment, the issue is currently being worked on by our team at the highest priority. I suggest using the function Watch this issue (on the top right section of this request) to be updated as soon as there are news in the progress.

            Cheers!

            Rene C. [Atlassian Support] added a comment - Hello, mauricio.galvez . Reiterating my colleague Kamil Kolonko's comment, the issue is currently being worked on by our team at the highest priority. I suggest using the function Watch this issue (on the top right section of this request) to be updated as soon as there are news in the progress. Cheers!

              kkolonko Kamil Kolonko
              amasut Azfar Masut (Inactive)
              Affected customers:
              59 This affects my team
              Watchers:
              83 Start watching this issue

                Created:
                Updated:
                Resolved: