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  1. Jira Software Data Center
  2. JSWSERVER-15102

JSW-11878 has re-emerged

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    • Resolution: Fixed
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      Atlassian Update: 26 October 2016

      Hello everyone,

      We just finished the roll out to address the root cause for the board and sprint issue.

      The current status is that the root issue has been addressed and functionality for your boards and sprints has been restored.

      If you have any additional concerns or questions, please do not hesitate to let us know. statuspage

      Also, in the future, major issues/outages are communicated in our Status page, status.atlassian.com

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            [JSWSERVER-15102] JSW-11878 has re-emerged

            vivek upadhyay added a comment -

            Thanks for resolving this issue, I can see the links now.

             

            vivek upadhyay added a comment - Thanks for resolving this issue, I can see the links now.  

            allen tingley added a comment -

            Also experiencing this issue as of this morning. Was directed to JSW-15070 - but that issue is marked as resolved.

            allen tingley added a comment - Also experiencing this issue as of this morning. Was directed to JSW-15070 - but that issue is marked as resolved.

            Aminata Dia added a comment -

            hi there, this issue just started occurring for me as well. shortcuts aside, is there a plan to bring back the previous side navigation?

            Aminata Dia added a comment - hi there, this issue just started occurring for me as well. shortcuts aside, is there a plan to bring back the previous side navigation?

            Jacob Caron added a comment -

            @Tony Smith: Click on Boards at the top and select your project. You'll then be able to use keyboard shortcuts.

            Jacob Caron added a comment - @Tony Smith: Click on Boards at the top and select your project. You'll then be able to use keyboard shortcuts.

            Kathy Tempesta added a comment -

            I was stuck in Backlog view but keyboard shortcuts worked for me. In case you need them:
            Backlog: 1
            Active sprint/Kanban: 2
            Reports: 3

            Kathy Tempesta added a comment - I was stuck in Backlog view but keyboard shortcuts worked for me. In case you need them: Backlog: 1 Active sprint/Kanban: 2 Reports: 3

            Tony Smith added a comment - - edited

            You can use hotkeys?
            1: Backlog
            2: Boards

            No my instance is completely crashed though. They must be doing something...

            Tony Smith added a comment - - edited You can use hotkeys? 1: Backlog 2: Boards No my instance is completely crashed though. They must be doing something...

            Beth Wilt added a comment -

            I am able to use that URL to get to the Active Sprint board, but not the backlog view.

            Beth Wilt added a comment - I am able to use that URL to get to the Active Sprint board, but not the backlog view.

            Justin Weaver added a comment - - edited

            You can still access the backlog by going to the following URL until this is fixed.

            https://yoursubdomain.atlassian.net/secure/RapidBoard.jspa

            Or by pressing '1' on the main screen.

            Justin Weaver added a comment - - edited You can still access the backlog by going to the following URL until this is fixed. https://yoursubdomain.atlassian.net/secure/RapidBoard.jspa Or by pressing '1' on the main screen.

            Beth Wilt added a comment -

            We are having the same issue, and it is causing productivity issues for us.

            Beth Wilt added a comment - We are having the same issue, and it is causing productivity issues for us.

            Grace Hussein (Inactive) added a comment -

            Experiencing the same issue. Is there an eta to push this update out to all users as it's impacting a large amount of work.

            Grace Hussein (Inactive) added a comment - Experiencing the same issue. Is there an eta to push this update out to all users as it's impacting a large amount of work.

              Unassigned Unassigned
              5f069c84d761 Suzanne Stenson O'Brien
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                Created:
                Updated:
                Resolved: